Privacy Policy
Scott Vanes Private Client
Trading name of SRV Legal Services
Website:www.scottvanes.co.uk
Last updated: September 2026
1. About this Privacy Policy
Scott Vanes Private Client is the trading name of SRV Legal Services, a sole trader legal services consultancy operated by Scott Vanes.
Legal services promoted through this Website are provided through Setfords Law Ltd trading as Setfords Solicitors ("Setfords"), which is authorised and regulated by the Solicitors Regulation Authority under SRA number 622970.
Scott Vanes is a solicitor and his SRA number is 647853.
This Privacy Policy explains how SRV Legal Services collects, uses, stores and protects personal information obtained through the website www.scottvanes.co.uk ("the Website"), including information submitted through the Website's enquiry form.
SRV Legal Services is the data controller for personal information collected through the Website and through enquiries submitted to Scott Vanes Private Client.
This Privacy Policy should be read together with any additional privacy information provided to you if you subsequently instruct Setfords or provide further personal information in connection with a legal matter.
2. Who we are
The Website is operated under the trading name Scott Vanes Private Client, which is the trading name of SRV Legal Services.
SRV Legal Services is a sole trader business operated by Scott Vanes.
The legal services promoted through this Website are provided through:
Setfords Law Ltd trading as Setfords Solicitors
Registered in England and Wales
Company number: 09568377
Registered office: 74 North Street, Guildford, Surrey, GU1 4AW
SRA number: 622970
Setfords Law Ltd is authorised and regulated by the Solicitors Regulation Authority.
Data Controller:
SRV Legal Services
C/O 74 North Street, Guildford, Surrey, GU1 4AW
Email: svanes@setfords.co.uk
Telephone: 07365 160809
For enquiries concerning the use of personal information, please use the contact details above.
3. What personal information do we collect?
We may collect and process different types of personal information depending upon how you interact with the Website.
This may include:
Identity information
This may include your first name, surname, title and other information you provide to identify yourself.
Contact information
This may include your email address, telephone number, postal address and other contact details.
Enquiry information
If you contact us through the Website, we may collect information about:
- the nature of your legal enquiry;
- the legal services you are interested in;
- a brief description of your legal issue or circumstances;
- information about the people or organisations involved;
- what you are seeking to achieve;
- your preferred method of contact; and
- how you heard about Scott Vanes Private Client.
Depending on the nature of your enquiry, information you provide may include special category personal data, such as information concerning health, or information relating to criminal offences.
You should therefore avoid providing unnecessary sensitive or confidential information through the Website enquiry form. If detailed or sensitive information is required, you will be given appropriate instructions about how to provide it securely.
Information about other people
You may provide information about another person as part of your enquiry. For example, you may provide information about a spouse, partner, family member, beneficiary, trustee, executor, attorney, business associate or another person involved in your legal matter.
Where you provide information about another person, you should, where appropriate, make them aware that you have provided their information and refer them to this Privacy Policy.
There may be circumstances in which we cannot inform a third party that we hold their personal information because doing so may conflict with legal, professional or confidentiality obligations.
Technical information
When you use the Website, we may automatically collect technical information such as:
IP address;
browser type and version;
operating system and platform;
device information;
time zone setting;
browser plug-in types and versions;
information about how you access and use the Website; and
other technical information generated through your use of the Website.
Usage information
We may collect information about how you use the Website, including pages visited, links followed, approximate time spent on pages and other information concerning your interaction with the Website.
Marketing information
If you choose to receive marketing or other communications from us, we may record your marketing and communication preferences.
4. How do we collect your personal information?
We may collect personal information:
when you complete an enquiry form on the Website;
when you contact us by email;
when you telephone us;
when you communicate with us by post or other means;
when you subsequently provide information during discussions about a potential instruction;
when you become a client and provide information in connection with your legal matter;
automatically when you browse or use the Website; and
from third parties where this is lawful and appropriate.
We may also receive information about you from an existing or prospective client where that information is relevant to a legal matter.
5. How will we use your personal information?
We may use your personal information for the following purposes.
Responding to enquiries
We may use your information to:
respond to your enquiry;
contact you about your enquiry;
understand the nature of your legal requirements;
assess whether your requirements fall within the services we offer;
arrange a consultation or further discussion;
conduct appropriate conflict checks and other regulatory checks where necessary;
assess whether we are able to act for you; and
pass your enquiry to the appropriate person within the relevant legal services structure.
Providing or arranging legal services
If you decide to instruct us, your information may be shared with and processed by Setfords for the purposes of providing legal services to you.
Setfords may provide you with additional privacy information when you become a client. That information will apply to processing undertaken by Setfords in connection with your legal matter.
Regulatory and legal obligations
We may process your information where necessary to:
comply with legal and regulatory obligations;
comply with the requirements of the Solicitors Regulation Authority;
comply with anti-money laundering and related legislation;
carry out appropriate identity and verification checks;
carry out conflict checks;
prevent and detect fraud and other unlawful activity;
comply with court orders or other legal requirements; and
establish, exercise or defend legal rights or claims.
Website administration and security
We may process technical and usage information to:
operate the Website;
maintain and improve the Website;
diagnose technical problems;
protect the Website against fraud, misuse or security threats;
analyse Website usage;
maintain appropriate security and resilience; and
understand how visitors interact with the Website.
Business administration
We may also process personal information for purposes such as:
maintaining appropriate records;
managing our business;
dealing with complaints;
maintaining appropriate insurance;
managing risks;
obtaining professional advice; and
protecting our legal rights and interests.
6. Our lawful bases for processing personal information
Data protection law requires us to have a lawful basis for processing personal information.
Depending upon the circumstances, we may rely on one or more of the following lawful bases:
Taking steps at your request
We may process personal information where this is necessary to take steps at your request before entering into a contract, including assessing your enquiry and determining whether we are able to provide or arrange legal services.
Legal obligation
We may process personal information where necessary to comply with a legal or regulatory obligation.
Legitimate interests
We may process personal information where it is necessary for our legitimate interests, or those of Setfords or another third party, provided those interests are not overridden by your rights and interests.
Examples may include responding to enquiries, assessing prospective client relationships, maintaining appropriate records, website administration, security, fraud prevention and appropriate business administration.
Consent
Where consent is required by law, we will ask for your consent before processing your personal information for the relevant purpose.
Where processing is based on consent, you may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.
Special category information
Where we process special category personal information, such as information concerning health, we will only do so where an appropriate additional condition under applicable data protection legislation is satisfied.
7. Sharing your personal information
We may share your personal information where this is necessary, lawful and appropriate.
This may include sharing information with:
Scott Vanes, as the person responsible for dealing with your enquiry;
Setfords Law Ltd and its relevant personnel where necessary to assess or progress your enquiry or provide legal services;
other solicitors, consultants or professional staff working through or for Setfords where appropriate;
professional advisers, insurers or auditors;
IT, website hosting, communications and other service providers;
providers of website analytics and related technologies;
identity verification, anti-money laundering and compliance service providers;
regulators and professional bodies;
law enforcement agencies, courts or government authorities where required or permitted by law; and
other third parties where you have asked us to do so or where disclosure is otherwise lawful.
We will not sell your personal information.
Where third-party service providers process personal information on our behalf, appropriate contractual and other safeguards will be put in place where required by law.
8. The relationship with Setfords
Scott Vanes Private Client is the trading name of SRV Legal Services. The legal services promoted through this Website are provided through Setfords Law Ltd trading as Setfords Solicitors.
Setfords is authorised and regulated by the Solicitors Regulation Authority under SRA number 622970.
If you make an enquiry about legal services, your information may need to be shared with Setfords so that appropriate checks can be undertaken and, where appropriate, your legal matter can be established and managed.
Where Setfords processes your personal information in connection with providing legal services to you, Setfords may have its own responsibilities as a data controller. You may receive additional privacy information directly from Setfords concerning the processing of your personal information in connection with your legal matter.
9. Legal professional privilege and confidentiality
The legal profession is subject to strict duties of confidentiality and, where applicable, legal professional privilege.
Information you provide in connection with a potential or actual legal matter may therefore be subject to professional confidentiality obligations.
However, confidentiality and privilege do not remove obligations to comply with applicable law and regulation. There may be circumstances in which information must or may lawfully be disclosed, including for regulatory, legal, fraud prevention, anti-money laundering or other legitimate purposes.
Where a third party requests information relating to a legal matter, we will consider the request in light of applicable legal, regulatory, confidentiality and privilege obligations.
10. Cookies and similar technologies
The Website is hosted on Squarespace.
Squarespace uses cookies and similar technologies to help websites operate effectively and, depending upon the configuration of the Website, to provide analytics and performance information.
Squarespace distinguishes between:
necessary and required cookies, which support the operation and security of the Website; and
analytics and performance cookies, which provide information about how visitors interact with a Website and help generate website analytics.
Necessary cookies
Necessary cookies may be used to enable the Website to function properly and securely. These cookies may be placed without consent where they are strictly necessary for the service requested by the visitor.
The precise necessary cookies used may vary depending upon the features enabled on the Website.
Analytics and performance cookies
Squarespace may use analytics and performance cookies to provide information about Website traffic and visitor activity, including information such as visits, page views, traffic sources and interactions with the Website.
Where required by applicable law, non-essential analytics and performance cookies will only be placed after the visitor has provided the required consent.
Squarespace provides a cookie banner and controls which can be configured to restrict non-essential cookies until a visitor makes an appropriate choice.
Managing your cookie preferences
You can manage cookies through your browser settings.
Where the Website's Squarespace cookie banner is enabled, you can also use the controls provided through that banner to accept or decline applicable non-essential cookies.
Please note that disabling necessary cookies may affect the functionality of the Website.
Third-party cookies
Squarespace allows websites to use third-party integrations which may place additional cookies or use similar tracking technologies. Examples can include services such as Google Analytics, Google Ads, YouTube and other embedded or integrated services.
We will only describe or use third-party cookies and tracking technologies that are actually implemented on the Website.
The Website's cookie settings and this Privacy Policy may therefore be updated if additional third-party services are introduced. Squarespace itself notes that its standard cookie information does not cover every third-party service that a website owner may add to a site.
11. International transfers
Some of the third-party service providers used in connection with the Website or our business may process personal information outside the United Kingdom.
Where personal information is transferred outside the UK, we will ensure that the transfer is made in accordance with applicable data protection legislation and that appropriate safeguards are in place where required.
This may include reliance on an adequacy decision, appropriate contractual safeguards or another lawful mechanism.
12. How long do we keep your personal information?
We will not retain your personal information for longer than is reasonably necessary for the purposes for which it is processed, subject to legal, regulatory, professional, insurance and other legitimate requirements.
Different retention periods may apply depending upon the nature of the information.
As a general approach:
Website and technical information will be retained for as long as reasonably necessary for website administration, security and analysis;
prospective client enquiry information may be retained for a reasonable period after the enquiry has concluded, including for regulatory, legal, risk-management and record-keeping purposes;
information concerning marketing preferences will be retained for as long as reasonably necessary to administer those preferences and comply with applicable requirements; and
if you become a client, information relating to your legal matter will be retained in accordance with the applicable retention requirements of Setfords and the legal profession.
Setfords' current privacy information states that prospective-client enquiries are generally retained for six months, although different periods may apply to different categories of information.
When personal information is no longer required, it will be securely deleted, anonymised or otherwise disposed of in accordance with applicable requirements.
13. Your data protection rights
Subject to certain legal exceptions and limitations, you may have rights under applicable data protection legislation, including the right to:
request access to the personal information we hold about you;
request correction of inaccurate or incomplete information;
request erasure of your personal information in certain circumstances;
request restriction of processing in certain circumstances;
object to certain processing;
request transfer of your personal information to another organisation in certain circumstances;
withdraw consent where processing is based on consent; and
request information about certain automated decision-making and profiling.
These rights are not absolute and may be subject to exceptions, particularly where exercising a right would conflict with legal professional privilege, confidentiality, legal obligations or other applicable exemptions.
14. Automated decision-making and profiling
You will not be subject to a decision producing legal or similarly significant effects based solely on automated processing unless this is permitted by applicable law and the required safeguards are in place.
We do not currently intend to make decisions about prospective clients solely through automated decision-making.
15. Security
We take reasonable and appropriate technical and organisational measures to protect personal information against unauthorised access, accidental loss, destruction, alteration or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
You should therefore avoid sending highly sensitive or confidential information through an ordinary Website enquiry form unless specifically requested to do so.
16. Children's information
The Website is intended for adults and is not directed at children.
We do not knowingly seek to collect personal information from children through the Website.
If you believe that a child has provided personal information through the Website, please contact us.
17. Marketing communications
Our primary purpose in collecting information through the Website is to respond to enquiries and assess whether we can assist you.
We may contact you in relation to your enquiry or services you have asked us about.
If we send newsletters, legal updates, invitations, promotional communications or other marketing communications, we will do so in accordance with applicable data protection and electronic communications legislation.
Where consent is required, we will obtain it separately.
You can opt out of marketing communications at any time by using an unsubscribe or opt-out facility in the relevant communication or by contacting us.
We will not sell your personal information or share it with other organisations for their own direct marketing purposes without an appropriate lawful basis.
18. Third-party websites
The Website may contain links to websites operated by third parties.
This Privacy Policy does not apply to those websites. We are not responsible for the privacy practices, content or security of third-party websites.
You should read the privacy policy of any third-party website you visit.
19. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, the Website, technology, legal requirements or regulatory requirements.
The latest version will be published on the Website.
The date of the most recent update will be shown at the top of this Privacy Policy.
20. Contacting us about privacy
If you have any questions about this Privacy Policy, how your personal information is handled, or wish to exercise your data protection rights, please contact:
SRV Legal Services
Trading as Scott Vanes Private Client
Address:
C/O 74 North Street, Guildford, Surrey, GU1 4AW
Email:
svanes@setfords.co.uk
Telephone:
07365 160809
As SRV Legal Services is the data controller for information collected through the Website, requests concerning your personal information should initially be sent to SRV Legal Services using the details above.
Where your enquiry or request relates to processing undertaken by Setfords in connection with legal services, we may need to refer the matter to Setfords or provide relevant information to Setfords.
21. Complaints about the use of your personal information
If you are unhappy with the way your personal information has been handled, please contact us first so that we can investigate and attempt to resolve your concern.
You also have the right to complain to the Information Commissioner's Office (ICO), which is the UK's supervisory authority for data protection.
Further information about making a complaint is available from the ICO at:
22. Regulatory information
Legal services promoted through this Website are provided through Setfords Law Ltd trading as Setfords Solicitors, which is authorised and regulated by the Solicitors Regulation Authority under SRA number 622970.
Scott Vanes is a solicitor with SRA number 647853.
The SRA's regulatory requirements apply to the provision of legal services through Setfords.
Further information concerning Setfords' regulatory status, complaints procedure and applicable client protections is available from Setfords and the Solicitors Regulation Authority.
23. Website enquiries are not an instruction
Submitting an enquiry through this Website does not create a solicitor-client relationship and does not mean that Setfords or Scott Vanes has agreed to act for you.
No legal advice should be treated as having been provided merely because you have submitted an enquiry.
An engagement will only arise once the appropriate checks have been completed and Setfords has formally agreed to act for you.
You should not send confidential or time-critical information through the Website where doing so may prejudice your position.
Privacy Policy version: 1.1
Effective date: September 2026